Frequently Asked Questions

You are given directions to your Sun Valley Vacation Home via email one week prior to your arrival. Your keys and guidelines to the home will be found inside of the home. A Coldwell Banker Distinctive Properties Reservationist should be on site to greet you unless your arrival time is later than presumed.  If you have any concerns or problems, our Coldwell Banker Distinctive Properties Office is located at 191 Main St., Ketchum, ID.  We are open 9am-5pm weekdays and are on call on weekends. 

No, we clearly list each charge required for each residence when going through the booking process so there are no "hidden" fees after your booking. 

Our Concierge Service staff is available to assist with all aspects of your trip planning.  This includes making dinner reservations and recommendations, spa appointments, event planning, and booking guided trips for all of your favorite outdoor activities. Please see our Guest Services Page for more information. There will also be a list of things to do while in Sun Valley and we are happy to assist you with anything you will need during your stay. 

Friedman Memorial Airport
Sun Valley's Friedman Memorial Airport (SUN) is located in Hailey, about 12 miles south of Sun Valley. Horizon Airlines / Alaska Air provides daily non-stop flights year-round from Seattle (SEA) and Los Angeles (LAX) and in the winter from Oakland (OAK). SkyWest/ Delta Connection provides daily non-stop flights year-round from Salt Lake City (SLC). Premier Resorts offers a complimentary airport shuttle please call at least 48 hours in advance to reserve transportation. Taxi service is also available.

Other Airports
Boise International Airport (BOI) is 150 miles west of Sun Valley a scenic 2.5 hour drive. Many airlines provide daily non-stop flights from several major U.S. cities. Magic Valley Regional Airport (TWF) is located in Twin Falls, 95 miles south of Sun Valley. SkyWest/ Delta Connection provides daily non-stop service to Salt Lake City.